The Federal Trade Commission has also put Uber under its watch. Bloomberg He also said that the regulator is investigating complaints related to the Uber One program. Customers say the company signed users up to the service without their consent and made it difficult to cancel their subscriptions. According to the documents seen by BloombergThe Commission opened the investigation earlier this year.
“We will continue to respond to any questions the FTC may have about our ban,” Uber representative Noah Edwardsen told the newspaper. membership in the program – in fact, most of the restrictions take 20 seconds or less. “
Earlier in 2024, the FTC acceptable the “click to cancel” law that requires companies to make it as easy to cancel a subscription as it is to activate it. The manager sued Amazon and Adobe for the same purposes as those registered within the previous year.
This is not the first time the FTC has reviewed a rideshare company. Uber agreed to deal with the agency in 2017 around the questions are exaggerating the drivers’ money to promote recruitment. In 2018the company also contracted to deal with the data breach and inefficiencies in an attempt to hide the extent of the problem.
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